Radio/Entertainment Systems

• I recently changed the battery in my car, and now my radio display indicates "CODE" or "OFF" and the radio is not working. What do I need to do?
• My vehicle came with SIRIUS Satellite Radio. How do I activate my subscription?
• When I play a DVD in my rear entertainment system, why can't I hear the sound through the vehicle speakers?

Navigation

• Where can I purchase Navigation updates for my Navigation System? How much do the updates cost?
• How do I adjust the volume to the Navigation System voice?
• If I install a Navigation System with a Hard Disc Drive (HDD) in my vehicle, can I keep the existing 6-disc CD Changer?

Hands-Free System

• My vehicle has Hands-free buttons on the steering wheel. How do I get the Hands-free system work with my vehicle?
• I have forgotten the pass code to my phone's address book that I programmed in my Hands-free system. How do I reset it?
• How do I get my phone to work with the Hands-free system in my vehicle?

Fast Key

• What is the FAST (Free-Hand Advanced Security Transmitter) key entry system and how does it work?
• Can I change the settings so my FAST-key unlocks all the doors?
• Is there an emergency key for the FAST-key?

Technology — Other

• What is the MMCS (Mitsubishi Multi Communication System)?
• What is MIVEC?

Warranty

• What is the warranty coverage for my vehicle?
• How do I find out the warranty on my tires?
• I would like to export my vehicle from the USA to Canada. What do I need to do?
• Can I be reimbursed for warranty repairs not performed at an authorized Mitsubishi Dealer?
• What happens to my warranty if I modify my vehicle?
• I just purchased a Mitsubishi vehicle used; is there still warranty on my vehicle?

Service

• I’m having a problem with my Mitsubishi vehicle. What can I do?
• I received a letter in the mail about a recall on my vehicle. What should I do?
• How can I find out if my vehicle is affected by a campaign (Service Campaign or Recall)?
• I am concerned about recent service I received at my local dealership. Who can I contact to discuss my concerns?
• The SES (or CHECK ENGINE) light is illuminated in my vehicle's instrument cluster. What should I do?
• How can I obtain a service schedule for the required maintenance of my vehicle?
• Can I order parts directly from Mitsubishi Motors North America?
• Can I use ATF (Automatic Transmission Fluid) in my vehicle that is equipped with a CVT?
• Can I use my vehicle to tow a trailer or other vehicle?
• How does my vehicle need to be towed?
• Is Roadside Assistance transferable to subsequent owners? How can I obtain Roadside Assistance? What is covered under Roadside Assistance?
• Where can I find the recommended tire pressure for my vehicle?
• How can I calculate my gas mileage?

Other

• Where can I find information about recalls on my Mitsubishi vehicle?
• How can I obtain an Owner's Manual for my vehicle?
• How can I find out how my vehicle rated in crash tests?
• What are the current incentives available for on a new Mitsubishi?
• How can I locate my closest Authorized Mitsubishi Dealer?
• How can I register myself as the current owner of my Mitsubishi vehicle?
• I just bought a new Mitsubishi. When will I receive my Welcome Letter?

**If your question was not answered, please contact our Customer Relations Call Center at 1-888-MITSU2009 (1-888-648-7820) Monday-Friday 7 a.m. to 4 p.m. (PT). Please have your seventeen-character Vehicle Identification Number (VIN) available when you call, and we will be happy to answer or research your question!**